Anton Hill
June 7, 2026 via Trustpilot
★★★★★

Excellent service

Our Response

Hi Anton,

Thanks so much for your review. We are really pleased the samples arrived in good order and that you found them helpful. That's exactly what we're aiming for with the service.

Kind Regards,

The One Step Beyond Flooring Team

Debbie Galea
February 9, 2026 via Trustpilot
★★★★★

Very Efficient customer services and well priced!

customer
January 18, 2026 via Trustpilot
★★★★★

Sean from One Step Beyond flooring called me at numerous times since I placed the order to keep me updated on the process. He called to 1. Confirm the order and details, 2. to update me on delivery times, 3. to double check that I was aware to expect delivery , a couple of days pior, 4. To check that delivery had arrived and product was satisfactory.
Very pleased all round with their dedication to excellent customer service.

Our Response

Hi There,

Thank you so much for your 5* review and for mentioning our team's customer service. We have let Sean know how pleased you are with the customer service he provided. Thank you again for your lovely review.

Kind Regards,

The Team at One Step Beyond Flooring

Gary H
November 8, 2025 via Trustpilot
★★★★★

Excellent service , good communication and helpfull , good quality product ( not one defective board out of hundreds ) would definately recomend and use again

Our Response

Hi Gary,

Thank you so much for your 5* review and for mentioning our team's effort. We are so glad that you are pleased with your flooring and appreciate the quality of it. Thank you again for your lovely review.

Kind Regards,

The Team at One Step Beyond Flooring

Mr Steve Massey
July 12, 2025 via Trustpilot
★★★★★

Good quality flooring
Only downside is that they don’t make the circle radiator pipe surrounds in same colour

Our Response

Hello Mr Massey. Thank you so much for your 5* review. Both our Laminate (LD12) stick down pipe covers and our Solid Lacquered wood pipe covers (these slot together like a jigsaw piece) match our Arundel Walnut flooring. I hope this helps.
Kind Regards
The Team at One Step Beyond Flooring

Canan
June 18, 2025 via Trustpilot
★★★★★

Such a great team!! Went above and beyond to get me my flooring delivered to me!!

Customer service outstanding and the flooring is better quality that my local supplier that charges over double the price!!!

Our Response

Hi Canan,

Thank you so much for your kind words and for highlighting our team's effort and the quality of our flooring. Going "above and beyond" for our customers is always our goal, and it's wonderful to know it is appreciated. We'd also love to see photos of your new flooring if you're willing to share! We truly appreciate your business and this lovely review!

Kind Regards,

The Team at One Step Beyond Flooring